Configure your webhooks

Listen for events on your users accounts and automatically trigger reactions


We use webhooks to notify your applications when specific events happen.

Create a webhook from the dashboard

You can create webhooks from your dashboard. We will ask you to define:

  • your callback URL for this webhook
  • an optional name
  • the events you want to receive

You can create up to 10 webhooks per application.

To secure your webhooks, we recommend you to use the secret we provide when you create them. Please see the dedicated section to get the security best practices.

Note: only Admins can manage webhooks

Test your webhook with our test event

After creating a webhook, you can test it directly from your dashboard by clicking the "Send a test" button. We will send a fake event to your webhook, always with the same response:

  "content": {
    "item_id": 1234567890,
    "status": 0,
    "user_uuid": "9a95b38f-f98b-417a-988b-9d0d584893e7"
  "timestamp": 1611681789,
  "type": "TEST_EVENT"

Retry rules

When we call your webhook, we expect you to return a 200 response. Send a successful 200 response as quickly as possible because we retry the event if a response is not sent within a reasonable time. Write any long-running processes as code that can run asynchronously outside the webhook endpoint.

If we encounter an error with a message sent to your webhook (ie. http code different than 2xx or a late response), we will try to resend the message for 1 to 2 days with an exponential back off.


Because of potential retries, you can receive webhooks for deleted users or items