A payment link is active or inactive. it becomes inactive under the following conditions:
- you revoke the link
- the expiration date has passed (if not set, the link expires 15 minutes after creation).
- a payment request has been successfully initiated from the link.
While a Payment Link is active, customers can make multiple attempts to use it. Each attempt creates a new Payment Request with its own status.
Here are the possible Payment Link statuses:
|The Payment Link is valid and can be used. No payment has been initiated from it.|
|The link has expired due its expiration date, with no payment initiation.|
|The Payment Link has been revoked, and no payment has been initiated from it.|
|A payment has been successfully initiated from the link.|
A payment link is
COMPLETED when your customer has successfully confirmed the payment on his bank interface. Be aware that in some rare cases, a payment can be rejected by the bank after a successful initiation. For example, if the bank detects a fraud, the
payment request will be rejected but the
payment link will keep the final status
COMPLETED. In that case, you have to create a new payment link to get paid.
Go the next step for more details about the
payment requests statuses.
A Payment Link is marked as
COMPLETED when a customer successfully confirms the payment on their bank interface. It's important to note that in rare cases, a payment may be rejected by the bank after a successful initiation. For example, if the bank detects fraud, the
payment request may be rejected, but the
payment link retains the final status
COMPLETED. In such cases, creating a new payment link is necessary to receive payment.
For more details about the statuses of
payment requests, proceed to the next step.
Updated 3 months ago