Payment links statuses
Active or inactive payment link
A payment link is active or inactive. It goes inactive if
- you revoke the link
- the expiration date is passed (if not set up, the payment link expires 15 minutes after its creation)
- a payment request has been successfully initiated
In the meanwhile, the payment link remains active. So your customer can make several unsuccessful attempts with a same payment link. It will create as many payment requests with their own status.
|Payment link is valid and can be used. No payment has been initiated from it.|
|Expiration date is passed and no payment has been initiated from it.|
|Payment link has been revoked and no payment has been initiated from it.|
|A payment has been successfully initiated from the link.|
Payment link completion
A payment link is
COMPLETED when your customer has successfully confirmed the payment on his bank interface. Be aware that in some rare cases, a payment can be rejected by the bank after a successful initiation. For example, if the bank detects a fraud, the
payment request will be rejected but the
payment link will keep the final status
COMPLETED. In that case, you have to create a new payment link to get paid.
Go the next step for more details about the
payment requests statuses.
Updated 6 months ago