Payment links statuses

Active or inactive payment link


Payment links statuses

A payment link is active or inactive. It goes inactive if

  • you revoke the link
  • the expiration date is passed (if not set up, the payment link expires 15 minutes after its creation)
  • a payment request has been successfully initiated

In the meanwhile, the payment link remains active. So your customer can make several unsuccessful attempts with a same payment link. It will create as many payment requests with their own status.

VALIDPayment link is valid and can be used. No payment has been initiated from it.
EXPIRED (final)Expiration date is passed and no payment has been initiated from it.
REVOKED (final)Payment link has been revoked and no payment has been initiated from it.
COMPLETED (final)A payment has been successfully initiated from the link.

Payment link completion

A payment link is COMPLETED when your customer has successfully confirmed the payment on his bank interface. Be aware that in some rare cases, a payment can be rejected by the bank after a successful initiation. For example, if the bank detects a fraud, the payment request will be rejected but the payment link will keep the final status COMPLETED. In that case, you have to create a new payment link to get paid.

Go the next step for more details about the payment requests statuses.