Bulk Transfers Statuses
Every possible status of a bulk transfer
When your users initiate bulk transfer orders, bulks are going through a set of several statuses. You can find the list below:
| Bulk transfer status | Description |
|---|---|
submitted | The bulk transfer was created and still needs to be executed |
app2app_validating | The bulk transfer needs an App to App validation |
otp_sms_required | The bulk transfer needs an OTP validation |
transferring | The bulk transfer is being initiated |
succeeded (final) | The bulk has been successfully sent to the bank. You can find failed transfers in a succeeded bulk |
failed (final) | The bulk failed when we sent it to the ban. You can check the reason in the field status_reason |
expired (final) | The bulk has been stuck to a status other than a final one for more than 10 minutes |
otp_sms_invalid (final) | The bulk failed because of a wrong OTP code filled by the user |
app2app_expired (final) | The bulk failed because the user didn't accept the app to app strong customer authentication on time |
When a bulk failed (status = failed), every transfer inside this bulk failed too. You can get more details and check the failure's reason in the field status_reason of the bulk and the transfers. This field depends on the information the banks share with us so the behavior might depend on the sender account's bank. Here is the possible data you can find in this field:
| Status Reason for a bulk | Decription |
|---|---|
invalid_sender_account | The sender account selected for the transfer is not valid |
closed_sender_account | The sender account selected for the transfer is closed and cannot be used |
blocked_sender_account | The sender account is blocked and cannot be used |
not_authorized_for_sender_account | The transfer is not allowed with the sender account selected |
too_many_transfers | The user reached the maximum number of transfers allowed by their bank |
transfer_cancelled_by_customer | The user cancelled the transfers |
technical_error | A technical error occurred |
not_specified | A not specified error occurred, please check status reason for each transfer |
invalid_credentials | The banks credentials the user provided don't allow us to make transfers from their account. The user needs to edit their credentials to re-synchronize their account and try again |
insufficient_funds_sender_account | Sender account's balance is not sufficient to initiate the transfers |
Updated about 2 years ago