Transfers Statuses
Every possible status of a transfer order
When your users initiate transfer orders, transfers are going through a set of several statuses. You can find the list below:
| Transfer status | Description |
|---|---|
submitted | The transfer order was created and still needs to be executed |
pending | The transfer order was executed by the user and is sent to Bridge |
processing | The transfer order was received by Bridge and is being processed |
transferring | Bridge just sent the transfer order to the bank and is waiting for the bank to send its response |
otp_sms_invalid (final) | The transfer order failed because of a wrong OTP code filled by the user |
succeeded (final) | The transfer order was successfully completed |
failed (final) | The transfer order failed. You can check the reason in the field result_message |
expired (final) | The transfer order has been stuck to a status other than a final one for more than 10 minutes |
unknown (final) | In very rare cases, a transfer can finish with a unknown status. It means we are not able to know if the transfer has been initiated or not. In this case, your users should check on their bank interface if the bank has taken the transfer into account |
When a transfer order failed (status = failed), you can get more details and check the failure's reason in the field result_message. This field depends on the information the banks share with us so the behavior might depend on the sender account's bank. Here is the possible data you can find in this field:
| Case | Result message (in french) |
|---|---|
| Unknown | Une erreur s'est produite empêchant la réalisation du virement. Plusieurs raisons possibles : le montant est invalide, le solde est insuffisant... |
| Technical error | Une erreur s'est produite empêchant la réalisation du virement. Erreur technique. |
| Invalid credentials | Une erreur s'est produite empêchant la réalisation du virement. Identifiants invalides. |
| Invalid token | Une erreur s'est produite empêchant la réalisation du virement. Token invalide. |
| Phone code required | Une erreur s'est produite empêchant la réalisation du virement. Code d'identification requis. |
| Invalid phone code | Une erreur s'est produite empêchant la réalisation du virement. Code d'identification invalide. |
| Invalid sender account | Une erreur s'est produite empêchant la réalisation du virement. Le compte emetteur est invalide. |
| Invalid receiver account | Une erreur s'est produite empêchant la réalisation du virement. Le compte destinataire est invalide. |
| Invalid amount | Une erreur s'est produite empêchant la réalisation du virement. Le montant est invalide. |
Updated over 3 years ago